Refund and Cancelation Policy

Effective October 5, 2025:

To encourage 100% class attendance, First-Time Archers, Returning Archers, and City Credential Class Tickets are non-refundable. However, if you cannot make the class, we highly encourage you to let someone else take your spot(s) by:

Canceling your order via self-service at least 24 hours prior to the start of class, or
Contacting us via https://rovingarchers.com/contact and selecting "Modify my existing order" by Noon the day before class.

By doing either option, you can then request to apply the value of the canceled order for a class at least 2 weeks in the future at no additional cost.

Memberships (PRA, JOAD, ACG, etc...) are non-refundable.
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Advanced classes are refundable until 24 hours before the first class minus any booking or platform fees. Please contact us at https://rovingarchers.com/contact and select "I need help with my TicketTailor Order". Be sure to include your Order Number. Refunds will not be granted after class has started.

Booking and Platform Fees are non-refundable, regardless of circumstances. Please make sure you are selecting the correct classes or membership types and input all information correctly.